Aureley Privacy Policy
1. Who we are
Aureley is operated by Sol Media (ABN 46 930 759 486), based in Victoria, Australia ("we", "us", "our").
This policy explains what personal information Aureley collects, how we use it, who we share it with, and your rights. It applies to the Aureley mobile apps (iOS and Android) and the Aureley web app.
Contact: mail@solmedia.com.au (postal address available on request).
2. The short version
- We collect the least we need to run Aureley: your account, the documents you choose to import, your subscription status, and basic usage and crash data.
- To turn your documents into speech and to highlight words as they are read, the text of your document and the audio we generate are processed by Google in the United States. Australia has no local Google endpoint for this. See section 5.
- Your account, library and saved audio are stored in Australia.
- We never sell your personal information. We do not use it for advertising and we run no ad tracking.
- You can access, correct, or delete your data at any time, including deleting your whole account from inside the app.
3. What we collect
a. Account information. Your email address, a unique account ID, and your chosen sign-in method (email and password, Sign in with Apple, or Google). If you use Sign in with Apple and choose "Hide My Email", we only receive Apple's relay address.
b. Content you provide. The documents you import (by file, paste, or link), and data we derive from them: the extracted text, the audio we generate, and any Summary or Quiz output. This content is stored under your account ID with access rules (row level security) so that only you can access it.
c. Subscription and billing. Your plan, trial status, and purchase and entitlement records (managed through RevenueCat). Card payments are handled by Stripe (web) or Apple and Google (in-app). We do not see or store your full card number.
d. Usage and diagnostics. In-app activity events (via PostHog) and crash reports (via Sentry), used to fix bugs and improve Aureley.
e. Communications. Transactional emails such as trial reminders and receipts (sent via SendGrid).
f. Device and technical data. Standard information such as device type, operating system, app version, and IP address, used for security and troubleshooting.
We do not access your microphone. Aureley never records your voice.
4. How we use your information
- To provide Aureley: import, read aloud, read-along highlighting, Summary and Quiz.
- To manage your account, trial, subscription, and receipts.
- To keep Aureley secure and to detect and prevent misuse.
- To fix bugs and improve the product.
- To send you service messages you need (for example, trial and billing notices).
- To meet our legal obligations.
We use analytics only to understand product usage and fix problems. We do not profile you, track you across other apps or websites, sell your information, or use it for advertising.
5. Overseas processing (Australian Privacy Principle 8)
To generate speech from your documents and to produce read-along highlighting, the text of your document and the audio we generate from it are sent to and processed by Google in the United States. Google does not offer an Australian location for this service. The same applies to the AI that produces Summary and Quiz results (Google Gemini, United States).
Some of our other service providers (payments, subscription management, analytics, crash reporting, and email) may also process limited personal information outside Australia, generally in the United States.
By using Aureley, you acknowledge this overseas processing. Where the Australian Privacy Principles require it, we take reasonable steps to ensure overseas recipients handle your information consistently with those principles.
Your account details, library, and saved audio are stored in Australia (Sydney).
6. Who we share it with
We share personal information only with the service providers that help us run Aureley:
| Provider | Purpose | Location |
|---|---|---|
| Supabase | Database, storage, authentication | Australia (Sydney) |
| Google Cloud (Text-to-Speech, Speech-to-Text) | Voice synthesis and read-along timing | United States |
| Google (Gemini) | Summary and Quiz generation | United States |
| Stripe | Web payments | United States |
| Apple, Google | In-app purchases | Per their terms |
| RevenueCat | Subscription and entitlement management | United States |
| PostHog | Product analytics | United States |
| Sentry | Crash diagnostics | United States |
| SendGrid | Transactional email | United States |
We may also disclose information if required by law, or to protect our rights, users, or the public. We do not sell personal information.
7. Storage, security, and retention
- Data in transit is encrypted (TLS). Access is controlled by row level security so users can only reach their own data. Sign-in tokens are held in your device's secure store and are never logged.
- We keep your account and content while your account is active.
- When you delete your account (see section 8), we irreversibly delete your account and permanently purge your saved audio and associated data.
- Limited usage and diagnostic data may be retained for a short period to keep Aureley secure and reliable.
8. Your rights
You can, at any time:
- Access or correct the personal information we hold about you.
- Delete your account and data from inside the app. This permanently removes your account and purges your saved audio.
- Contact us at mail@solmedia.com.au with any privacy question or request.
If you are in Australia and are not satisfied with how we handle a privacy issue, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Where Aureley is available
Aureley is available in most countries. It is not currently available in the European Union or the United Kingdom. This policy governs how we handle your information wherever you use Aureley. If we make Aureley available in the EU or UK, we will update this policy to add the further rights and protections those laws require (including appointing local representatives).
10. Children
Aureley is not directed to children. You must be 16 or older to use Aureley. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact mail@solmedia.com.au and we will delete it.
11. Changes to this policy
We may update this policy from time to time. If we make a material change, we will update the "last updated" date and, where appropriate, notify you in the app.
12. Contact us
Questions or requests: mail@solmedia.com.au.