Aureley Terms of Service
1. About these terms
These terms are an agreement between you and Sol Media (ABN 46 930 759 486) ("we", "us", "our"), the operator of Aureley. They apply to the Aureley mobile apps (iOS and Android) and the Aureley web app (the "Service").
By creating an account or using Aureley, you agree to these terms. If you do not agree, please do not use Aureley. Please also read our Privacy Policy, which explains how we handle your information.
2. Who can use Aureley
You must be 16 or older to use Aureley. By using it, you confirm you are at least 16.
3. Your account
- You are responsible for your account and for keeping your login secure.
- Give accurate account information and keep it up to date.
- Tell us at mail@solmedia.com.au if you think someone else has accessed your account.
4. What Aureley does
Aureley reads your documents aloud. You can import documents (by file, paste, or link), listen with premium AI voices or your device's built-in voice, follow along with word highlighting, and generate a Summary or Quiz from a document.
You are never locked out. Every paid plan includes unlimited use of your device's built-in voice. If you reach your monthly premium-voice limit, playback automatically continues on the device voice, with a heads-up first. We never cut your listening off mid-document.
5. Your content
- You keep ownership of the documents you import. We do not claim ownership of your content.
- You give us permission to process your content only to run the Service for you: to store it, convert it to audio, highlight it as it is read, and generate Summary and Quiz results. Some of this processing happens overseas, as explained in our Privacy Policy.
- You are responsible for the documents you import. Only import content you have the right to use, and do not use Aureley for anything unlawful or infringing.
6. Acceptable use
Please do not:
- break the law or infringe anyone's rights when using Aureley;
- try to bypass usage limits, security, or access controls;
- reverse-engineer, resell, or misuse the Service; or
- upload malicious content or interfere with the Service or other users.
7. Our intellectual property
The Aureley app, its name, design, and software belong to us or our licensors. These terms do not give you any rights to our brand or software beyond using the Service normally.
8. Free trial, plans, and billing
Free trial. Aureley starts with a 7-day free trial. You add a payment method up front, but you are not charged during the trial. We will email you about 24 hours before the trial ends so the first charge is never a surprise. If you do not cancel before the trial ends, your paid plan begins automatically.
Plans. Aureley offers three monthly plans (Starter, Plus, and Max). Each includes a monthly allowance of premium-voice listening (measured in hours) plus unlimited device-voice listening. Current prices and plan details are shown at checkout and on the App Store and Google Play listings.
Top-ups. You can buy optional top-up hour packs. Top-up hours do not expire. Your monthly allowance is used first, then any top-up hours.
Auto-renewal. Paid plans renew automatically each month at the price shown at purchase, until you cancel.
Cancelling. You can cancel at any time:
- Web: in your account settings.
- iPhone/iPad: in your Apple subscription settings.
- Android: in your Google Play subscription settings.
When you cancel, you keep access until the end of the period you have already paid for. We do not lock you out or hide the cancel option.
9. Payments
- Web payments are processed by Stripe.
- In-app purchases on iPhone, iPad, and Android are processed by Apple and Google under their own terms and payment rules.
- We do not see or store your full card number.
10. Refunds and your consumer rights
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. If the Service has a major failure, you may be entitled to a remedy under that law.
Apart from those rights:
- We do not offer change-of-mind refunds for subscriptions. The 7-day free trial is your chance to try Aureley at no cost.
- You can cancel at any time to stop future charges (see section 8).
- Refunds for in-app purchases made through Apple or Google are handled by Apple or Google under their terms.
11. Changes to plans or prices
We may change plans, features, or prices. If we increase the price of your plan, we will give you reasonable notice and the chance to cancel before the new price applies. We will not raise your price without telling you.
12. Availability and "as is"
We work hard to keep Aureley running well, but we provide it "as is" and cannot promise it will always be uninterrupted or error-free. This does not affect the consumer guarantees in section 10. Aureley relies on third-party services (including Google, Apple, and Google Play), and some processing occurs overseas as described in our Privacy Policy.
13. Our liability
To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability to you for any claim is limited to the amount you paid us for the Service in the 12 months before the claim. Nothing in these terms excludes or limits any right you have under the Australian Consumer Law that cannot be excluded.
14. Suspension and termination
- You can stop using Aureley and delete your account at any time from inside the app. Deleting your account removes your data as described in the Privacy Policy.
- We may suspend or end your access if you breach these terms or misuse the Service. Where reasonable, we will tell you why.
15. Where Aureley is available
Aureley is available in most countries. It is not currently available in the European Union or the United Kingdom.
16. Governing law
These terms are governed by the laws of Victoria, Australia. If there is a dispute, we ask that you contact us first at mail@solmedia.com.au so we can try to resolve it. The courts of Victoria have jurisdiction.
17. Changes to these terms
We may update these terms from time to time. If we make a material change, we will update the "last updated" date and, where appropriate, notify you in the app.
18. Contact us
Questions? Email mail@solmedia.com.au or visit solmedia.com.au/aureley-support.